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Navajo Continuous Learning Plan

Important Support for Families who are having trouble activating their Comcast Internet Service

To support our sponsored families setting up service, Comcast recently set up a dedicated help line for APS: 

Sponsored Service Support Team (844-963-0178).  Hours of operation:  9am-8pm EST Monday – Friday.

This number goes to a team of agents who have been specifically trained on sponsored service. A few notes about this line:

  • The family must have a promo code to call this line
  • In order for this line to stay quick and efficient, we need your help ensuring you only give it to families who have an issue with sponsored service

For now, the Sponsored Service Support Team is only equipped to help English-speakers. For Spanish-speakers they can call the Spanish IE line at: 1-855-SOLO-995 (1-855-765-6995)

APS Broadcasting
APS Broadcasting